Alright, let me tell you about this Reverse Health subscription thing I had to deal with. Signed up thinking, yeah, this could be good. But honestly, after a while, I just wasn’t using it much, and you know how these things add up.
Finding the Cancel Button (or Not)
So, first step, I figured, easy peasy, I’ll just go into the app or their website and hit cancel. I opened the app on my phone. Tapped around in the settings menu. Looked under ‘My Account’, ‘Profile’, ‘Billing’… nothing. Seriously, it felt like they deliberately hide it. Spent a good 15 minutes just poking around every corner of that app. No big, obvious ‘Cancel Subscription’ button anywhere.
Okay, plan B. Went to their website on my computer. Logged in. Same story. Clicked through all the account pages. Found my billing history, my plan details, but no simple way to just stop the payments. Getting a bit annoyed at this point.
Contacting Support – The Real Fun Begins
Realized I’d have to actually talk to someone, or at least email them. Found a ‘Contact Us’ section buried somewhere, I think it was in the FAQ or help center. Decided email was the way to go, didn’t fancy sitting on hold.
So, I wrote a simple email. Something like:
- Subject: Subscription Cancellation Request
- Body: Hi, I’d like to cancel my subscription. My account email is [my email]. Thanks.
Sent it off. Got an automated reply saying they received it and would get back to me in like 24-48 hours. Okay, fair enough.
The Back and Forth
Next day, got a reply. But it wasn’t a simple “Okay, you’re cancelled”. Nope. It was one of those emails asking why I wanted to leave. Was it the cost? Was I not seeing results? They offered me a discount to stay, like a special rate just for me. Tempting? Maybe for a second, but I’d already decided.
I replied, kept it polite but firm. Said something like, “Thanks for the offer, but I still want to cancel. It’s just not the right fit for me right now.” Didn’t feel the need to give a whole long explanation.
Had to wait again. Then another email came back, finally confirming they were processing the cancellation. They mentioned when it would be effective – usually at the end of the current billing cycle, which makes sense. They also reminded me I’d lose access to whatever features I had.
Finally Done!
Got that final confirmation email saying the subscription was cancelled and I wouldn’t be billed again. Felt like a weight lifted, honestly. It shouldn’t be that complicated, right? Just wanted to stop paying for something I wasn’t using.
So yeah, that was my little adventure cancelling Reverse Health. Took more steps than I expected, mostly involving hunting down contact info and being clear in my emails. If you’re trying to do the same, just be persistent and clear about wanting to cancel. Don’t get sidetracked by the discount offers unless you actually want them. Good luck!
